About Us
Our Mission
At Gentleway Systems, we are dedicated to equipping healthcare professionals with the knowledge, skills, and confidence to create safe, secure, and supportive care environments. We believe that patient safety and staff well-being are inseparable — and that the right training can empower healthcare teams to deliver the highest quality of care while minimizing risk.
Who We Are
Gentleway Systems, LLC is founded by Clifford Cartagena, RN, BSN — a healthcare leader with over 22 years of nursing experience, specializing in psychiatric, medical-surgical, and geriatric care. Our programs combine real-world clinical expertise with evidence-based strategies for preventing and managing workplace violence, responding to crises, and performing life-saving interventions.
What We Offer
We provide a range of specialized courses designed for healthcare facilities, including:
Workplace Violence Prevention
Reduce risk, improve staff safety, and comply with regulatory standards.
Crisis Prevention & De-escalation
Evidence-based strategies to manage challenging behaviors safely.
BLS
Certification
AHA-aligned Basic Life Support training for cardiac and respiratory emergencies.
Workplace
Safety
Comprehensive protocols to maintain secure, hazard-free care environments.
All of our courses are CEU-approved, self-paced or instructor-led, and designed to deliver instant certification upon completion.
Our Approach
We understand that healthcare settings face unique challenges. That’s why our training blends:
Evidence-Based Practices
Proven strategies recognized by national healthcare standards.
Hands-On Learning
Practical skills and scenarios for immediate real-world application.
Flexible Delivery
On-site, online, and hybrid formats to fit your team’s needs.
Our Commitment
Gentleway Systems is committed to continuous improvement and collaboration. We partner with healthcare organizations to customize training solutions, ensuring that every team member — from entry-level staff to senior leadership — is equipped to maintain a culture of safety and compassion.
Empower Your Team Today
Invest in the safety, confidence, and capability of your healthcare workforce. Explore our training programs and join the growing network of professionals who choose Gentleway Systems for their education and compliance needs.
